Add a self-hosted eBay shipping calculator

Add a self-hosted eBay shipping calculator

From June 2017, you’ll no longer be able to use active content when creating your listings. This is to help make sure your listings perform optimally on mobile devices, improving the shopping experience and helping you sell more. Though because of this, features like the Neto shipping calculator can no longer work on your listings.

So that our merchants can still use our shipping calculator for their freight listings, eBay have whitelisted Neto as an external link destination. Now, you can link shoppers to https://www.neto.com.au/ebay-shipping-calculator/?site=[@config:homeurl@] and this page will automatically redirect to your website homepage. With some additional query strings in the URL, we can transform this page into a dedicated shipping calculator for your eBay listings.

Please Note: This solution is only supported for merchants with the Neto eCommerce addon installed. In addition, the calculator will only function on freight type eBay listings.

It's also worth noting that eBay recently announced rate table support, so you’ll likely be able to provide even more accurate postage charges to buyers without our external calculator. You can read eBay's announcement here.

1. Add new templates

We will first need to add in two files to our active theme, which you can download here. Add the files to the following directories in your active theme:

  • [THEME-NAME]/templates/cms/ebay_calc.template.html,
  • [THEME-NAME]/templates/cms/includes/shipping_calc.template.html.

2. Edit eBay design template

Go to your eBay design template and add in the following link:

<p><a href="https://www.neto.com.au/ebay-shipping-calculator/?sku=[@sku@]&site=[@config:homeurl@]&ebay_list_id=[@ebtmpl_id@]" target="_blank">Shipping Calculator</a></p>

Be sure to add the target="_blank" attribute to comply with eBay active content external links

The query strings refer to the following:

  • sku: The unique identifier for the product, [@sku@]
  • site: Your homepage URL, [@config:homeurl@]
  • ebay_list_id: The eBay item's listing ID, [@ebtmpl_id@]

3. Set eBay design template live

Finally, add the 'Design Template' to your 'eBay Listing Template' so it's on a live eBay listing. Your eBay listing will now have a link to your self-hosted eBay shipping calculator which complies with eBay's active content.

Note: This solution will work on mobile web browsers, but the eBay mobile app will not support this functionality. This is because the eBay mobile app displays the calculator in the application instead of a browser, and the mobile app doesn't support the technology necessary to use the calculator. We have taken this into account and when a customer goes to the shipping calculator via the mobile app it will display a message informing them to use the calculator on a modern web browser.


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